TITLE
Sat Pamar : Communicating Bad News
TALK INFO
Delivering bad news is one of the most challenging and sensitive responsibilities in clinical practice. In this session, Sat Parmar explores the principles, structure, and emotional intelligence required to communicate difficult information with clarity, empathy, and professionalism.
Drawing from extensive experience in Oral and Maxillofacial Surgery and Head & Neck oncology, this lecture addresses real-world clinical scenarios where surgeons must discuss diagnoses, complications, treatment limitations, or poor prognoses. The session emphasizes patient-centered communication, ethical responsibility, cultural awareness, and maintaining trust during emotionally charged conversations.
Participants will gain practical frameworks and structured approaches to improve confidence and competence when navigating these complex discussions, ultimately enhancing patient care and professional integrity.
THIS EVENT IS ACCREDITED
CLINICAL PATHWAY
Professional Development
SPEAKER
DATE
24/07/23
LEARNING OBJECTIVES
By the end of this session, participants will be able to:
Understand the psychological impact of receiving bad news on patients and families.
Apply structured communication frameworks (e.g., SPIKES protocol) for delivering difficult information.
Demonstrate empathy, active listening, and appropriate non-verbal communication techniques.
Manage emotional responses—both patient and clinician—during challenging conversations.
Address ethical considerations and informed consent when discussing adverse outcomes or poor prognosis.
Develop strategies for maintaining professional resilience while regularly engaging in emotionally demanding communication.
ABOUT THE SPEAKER
Sat Parmar is not only one of the foremost Cranio-Maxillofacial surgeons in the world, but also an outstanding speaker and communicator. In an interview with Sabine Girod, OMF Surgeon at Stanford University, he talks about how to break bad news.
CE ACCREDITATION
surgeOn is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. surgeOn designates this activity for 1 credit hour of continuing education credits.
This event may also be accredited by the European Accreditation Council for Continuing Medical Education (EACCME®) for a maximum of 1 European CME credits (ECMEC®s). Each medical specialist should claim only those hours of credit that he/she actually spent in the educational activity. If you are a learner based in the U.S. or Canada EACCME credits are recognized by the American Medical Association (AMA) and the Royal College of Physicians and Surgeons of Canada.
DECLARATION
In accordance with criterion 13 of document UEMS 2023.07.rev “EACCME® Criteria for the Accreditation of Live Educational Events (LEEs)” and the Standard v. Commercial or Promotional Conflict of Interest, published by the American Dental Association Continuing Education Recognition Program (ADA CERP), all surgeON presenters sign a Conflict of Interest form to document all perceived or actual conflicts of interest for the last 3 years, whether due to a financial or other relationship. This document can be viewed at the beginning of the event or on request by emailing info@surgeon-events.org No fee, honorarium or arrangement for re-imbursement of expenses in relation to the this event has been provided to the speaker.
