Mon 20 Jul
|ONLINE LIVE EVENT - Time zones "read more"
Yael K. Heher: Rethinking M&M - Practical Quality & Safety Strategies to Improve Surgical Care
Turn M&M into a powerful tool for better outcomes in your practice or institution. Learn how structured review reduces complications and improves team performance.
Time & Location
20 Jul 2026, 16:00 – 17:00 GMT-7
ONLINE LIVE EVENT - Time zones "read more"
About the event
Every complication tells a story - but are you extracting its full value?
Morbidity & Mortality (M&M) conferences remain one of the most powerful tools in surger, yet in many institutions, they fall short of driving real change.
In this free surgeON live lecture, Yael K. Heher, MD, MPH shares how to transform M&M from a retrospective discussion into a high-performance system for improving outcomes in your practice or institution.
Drawing on her expertise in surgical quality and patient safety at Harvard Medical School, this session introduces practical frameworks used by leading institutions to analyze complications, identify system gaps, and implement changes that reduce risk and improve care.
You will learn how to structure M&M in a way that directly impacts your surgical outcomes—enhancing decision-making, strengthening team communication, and reducing preventable complications.
WHAT YOU WILL LEARN
How to structure M&M conferences to directly improve outcomes in your practice or institution
Turning complications into actionable, system-level changes
Identifying hidden system failures that drive adverse events
Applying practical safety tools used in high-performing surgical teams
Building a culture that improves performance—not blame
WHO SHOULD ATTEND
Oral & Maxillofacial Surgeons
Surgeons across all specialties
Residents and Fellows
Surgical leaders and department chairs
Interdisciplinary teams involved in perioperative care
WHY THIS MATTERS
Your outcomes are not only defined in the operating room—but in how your team learns from complications.
A well-designed M&M conference can transform performance in your practice or institution by:
Reducing complication rates
Improving surgical decision-making
Strengthening team performance
Enhancing institutional quality metrics
This session provides a practical, immediately applicable roadmap to elevate your M&M into a driver of better surgical outcomes.
SPEAKER
Associate Professor,Harvard Medical School
Dr. Heher is a nationally recognized leader in quality and patient safety, with extensive experience teaching surgeons how to improve outcomes through structured analysis and system-based approaches.
Her work focuses on redesigning traditional surgical processes—particularly M&M conferences—into effective platforms for learning, accountability, and measurable improvement across healthcare systems.
EVENT FORMAT
45-minute expert lecture
15-minute interactive discussion and Q&A
Moderated by the surgeON faculty
ACCESS & REGISTRATION
Free live access for all registered participants
Zoom link provided upon registration
Recording available in the surgeON Video Library for subscribers after the live event
FREE ONLINE LIVE EVENT
San Francisco: Monday, July 20, 2026 at 4:00 pm
Mexico City: Monday, July 20, 2026 at 5:00 pm
New York: Monday, July 20, 2026 at 7:00 pm
Rio de Janeiro: Monday, July 20, 2026 at 8:00 pm
London: Tuesday, July 21, 2026 at 12:00 midnight
Berlin: Tuesday, July 21, 2026 at 1:00 am
Johannesburg: Tuesday, July 21, 2026 at 1:00 am
Cairo: Tuesday, July 21, 2026 at 2:00 am
Dubai: Tuesday, July 21, 2026 at 3:00 am
Delhi: Tuesday, July 21, 2026 at 4:30 am
Manila: Tuesday, July 21, 2026 at 7:00 am
Sydney: Tuesday, July 21, 2026 at 9:00 am
LANGUAGE: The event language is English.
CE ACCREDITATION : surgeON is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. surgeON designates this activity for 1 credit hour of continuing education credits.
DECLARATION
In accordance with criterion 13 of document UEMS 2023.07.rev “EACCME® Criteria for the Accreditation of Live Educational Events (LEEs)” and the Standard v. Commercial or Promotional Conflict of Interest, published by the American Dental Association Continuing Education Recognition Program (ADA CERP), all surgeON presenters sign a Conflict of Interest form to document all perceived or actual conflicts of interest for the last 3 years, whether due to a financial or other relationship. This document can be viewed at the beginning of the event or on request by emailing info@surgeon-events.org No fee, honorarium or arrangement for re-imbursement of expenses in relation to the this event has been provided to the speaker.